Fundamentals of Facilitation

Home Fundamentals of Facilitation

• Virtual Delivery of this Course is Available

This ICAgile-accredited course focuses primarily on the mindset and role of a team facilitator. We provide group facilitation tools and techniques to help you effectively design meetings and workshops that engage the entire audience and drive toward agreed-upon outcomes. If you have a passion for servant leadership — whether as Scrum Master, Agile Project Manager, Agile Coach, Product Owner or Business Analyst — our curriculum equips you with practical experience to foster collaboration and enable self-organized teams.

Learning Topics - 21hrs

Session 1
BASICS TOOLS OF A FACILITATOR

 

» Understand Facilitator Mindset and stance

» Understand roles and differences

» Team charter — facilitator’s role

» Benefits of brainwriting and brainstorming

» Gaining consensus

» Parking lot

» Working operating agreements

Session 2
EFFECTIVE MEETINGS

 

» Agendas & logistics

» Room layout

» Remote and virtual teams

» Collaboration tools

» Logistics and preparation

» Avoid common pitfalls

» Facilitate an initial design meeting

Session 3
TOOLS FOR FACILITATING AGILE TEAMS

» Introduction to facilitation techniques

» Discuss do’s for a retrospective

» Practice retro- role play

» Summarize the key topics for the day

Session 4
FACILITATION  CONTINUOUS IMPROVEMENT

» Practicing liberating structures

» WIIFM (What’s in it for me)

» When and how to facilitate release planning

» Planning for a release planning session

» Creating a Definition of Ready for user stories

» Creating a Definition of Done for user stories

» Backlog refinement

» Iteration planning

» Execution stand-up

» Sprint review

» Retrospective

Session 5
TEAM HEALTH

 

» Assess maturity level of team

» Interpersonal facilitation

» Management/leadership

» Dysfunctions of a team

Session 6
BUILDING A PLANNING MEETING

 

» Identifying and managing group think

» Intervention steps

» Think hats to break group think

» Developing an agenda

» Facilitate a session

» World café

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What People Are Saying About Fundamentals of Facilitation

The pace was brisk and not boring. It does require a high level of engagement to get the most out of this class.

The class was informative, interactive and we received a lot of information in a format that made it easy to retain.

It was very well done and packed with useful information, some of which I am using in my current role.